Contact
For more details about products and all other inquiries, please contact us: galina@creativegalina.com
Shipping Info
All the orders with in US will be shipped with Priority Mail - flat rate 10 Dollars.Free Shipping with in US with purchase of 300.00 or more before tax and shipping.
International buyers, we ship world wide and you have several options at the check out for shipping with United States Postal Services.
Refund Policy
CreativeGalina, 100% guarantees all products in addition to extending a 1 year warranty with each item purchased.
All items are manufactured by hands, please feel free to contact for rush delivery for special occasion only.
Returns and exchanges are gladly accepted within 7 days from the day of receiving the collectable item. Return or exchange shipping costs is the responsibility of the purchaser. All returns or exchanges are eligible for a refund to a Creative Galina store credit or a refund to your original method of payment minus a 25% restocking fee. For additional information and inquiries please contact galina@creativegalina.com.
Privacy and Terms of Service Please click here.
F.A.Q.
How long does shipping take?
Shipping in the U.S. takes about 5-7 days. It may take 7-10 days during the holiday season. Shipping internationally takes about 2-3 weeks.
Shipping estimated without production time, production time can change from 5 days to two weeks in labor, depend on Holiday season.
What if I received a damaged or incorrect item?
In any business, under pressure, things can get misplaced. Anything can happen. We value your business and will replace it with the right item.
Are there any imperfections on the silver dumbbells?
Each dumbbell is handcrafted by man. No item are the same and it is perfectly flawless for a handcrafted treasure that represents healthy fit and lifestyle.
I would like to make a purchase but would like to mail it to a different address. Is that possible?
We would gladly like to help you surprise a friend with the purchase. Due to high online security and transactions, we would have to email you to confirm your address for shipping.
How can I make returns or exchanges?
CreativeGalina, 100% guarantees all products in addition to extending a 1 year warranty with each item purchased.
All items are manufactured by hands.
Returns and exchanges are gladly accepted within 7 days from the day of receiving the collectable item. Return or exchange shipping costs is the responsibility of the purchaser. All returns or exchanges are eligible for a refund to a Creative Galina store credit or a refund to your original method of payment minus a 25% restocking fee. For additional information and inquiries please contact galina@creativegalina.com.
Returns may be sent via an insured shipping method to our Customer Service Center at:
213.623.1313
Creative Galina & Co.
Attn: Return
704 S. Spring St., Suite 1205
Los Angeles, CA 90014
Can I track my order?
Within the U.S. all packages are shipped Priority Mail flat rate $8.00. Purchases over $200.00 is free within the U.S. We can email you a tracking number upon request.
For international buyers, We have a shipping calculator you can choose from. Please choose your shipping options wisely. Prices may vary depending on your location and country.
Are prices on Creative Galina & Co. subject to change?
Prices on Creative Galina & Co. are subject to change without notice. Please expect to be charged the price for merchandise you buy as it is listed on the day of purchase.
Creative Galina & Co. manufactures each dumbbell by hand in the U.S. We do not tolerate rude communications. Each problem has a solutions and we reserve the right to refuse service to anyone.